You can find most of the TorqueMaster ordering information you need labeled on your garage door spring tube. Most doors have this information located on the left side of the spring tube. The word weight has two common abbreviations; Wt. and Wgt. See photo for Example.
All information must be completed in order to process your order and prevent delays. If you are not able to locate any of the ordering information needed send us an email using the Contact Us tab. Please include your garage door width, height, thickness, model number and if your door has windows or not. If you can not find your model number please attach photos of the inside of your garage door. This will ensure we provide you with the information you need to place your order.
Your new spring will come with a protective plastic sleeve, new anchor and winding ends already installed which make the installation even easier. The actual garage door metal tube that the springs slide into is not included and can be reused.
TorqueMaster springs you will receive will not always match your old springs due to the switch from an oil tempered spring to a new high tensile strength music wire spring. That it is why it is very important for you to fill in all the fields on the order for to assure you receive the proper springs for your door. The springs you receive will mostly not match your old spring in length or any many cases the spring end will be made of metal instead of plastic. These are all improvements Wayne Dalton has made to make your springs last longer.
If you have difficulty removing your broken spring from the tube you can use a wooden dowel and hammer to drive out old spring parts that may be lodged in the tube. Make sure the wooden dowels are as close to the spring tube size as possible.
It is recommended you replace all springs. Residential springs have a life expectancy of 10,000 hours. Depending on use, this is an average of 6-7 years. If one spring has failed it is likely the paired spring will soon fail as well.
Order now to get your garage door up and running in no time.