Everything is good.

Customer Reviews
We are proud of the work we do and want to share with you our successes (and mishaps) so you can make an informed purchase and ensure peace of mind.
Feedback we've improved on...
Feedback we've improved on...
02/18/2025 - All TorqueMaster Springs will arrive with printed Installation Instructions in the package. An option to download and print is still available on the TorqueMaster product page.
Customer Reviews
Overall rating: 4.9 / 5 from 3571 reviews.
Great
Daniel V. 5/5 Verified
I have 3 older Wayne Dolton doors i purchased in 2000 when I built my house. The torque master springs do not last long. It is nice that I can still purchase just the TM/TM1 springs after they fail. Thanks Rory Magnuson
Rory M. 5/5 Verified
Wayne Dalton TorqueMaster Original Replacement Spring | TM/TM1
It was great!
Devin L. 5/5 Verified
Just what I needed!! Fast shipping, and great price!!
Corey T. 5/5 Verified
Mr.Tyler was a phenomenal helper. He quickly responded to my chat message questions and guided me through the process of ordering the correct parts online. THANK YOU TYLER!!!
Latoyia J. 5/5 Verified
Great product & shipping was faster than expected. Replaced my Wayne Dalton garage door springs in less than 2 hours. Got a quote from a garage door company and they wanted to convert my garage door to the torsion springs for $600. Will definitely be using this company again!!
Ricky W. 5/5 Verified
The remote worked first time out. Good job !
Robert L. 5/5 Verified
Excellent fast shipping, fair prices!
Jonathan F. 5/5 Verified
The bottom flap of the shipping box was not taped very well and came open. One of the bearings I ordered was not in the box as it appeared it was in a plastic bag that was also not sealed. Didn't want to post negative pictures on the product review.
John B. 5/5 Verified
1 3/4" Torsion Spring | .207 Wire Size
Store owner replied: Hey John, We honestly love seeing and hearing about everything so we can improve. Feel free to post the photos. We don't get to see the how every package is delivered once its out of our hands. Send some photos to us at support@door-parts.com and we would love to make this right.
Great service and price
John D. 5/5 Verified
Great instructions, easy to install if you've ever used a socket wrench and a power drill.
Ryan R. 5/5 Verified
Had my garage door serviced by a specialist company. I asked what lubricant did he recommend and showed me a can of the 400-HD. He was correct in that it is more expensive than what you can buy in stores, but he swore by it and won't use anything else. I recently cleaned the tracks and rollers with Brake Kleen than lubricated all the contact areas with 400-HD. Works great so far and doesn't appear to attract dirt or create greasy build up. The can says 1 application is good for a year, so time will tell.
Joe B. 4/5 Verified
Your website and prices were easy to use and the prices were reasonable. I called my local store and they wanted $15 more for each remote, plus a $100 service fee to program them.
Paul R. 5/5 Verified
Could not have had a better service
Chris D. 5/5 Verified
Super fast and easy shipping
Rob P. 5/5 Verified
I was absolutely impressed from start to finish with this company. I don’t typically write reviews but, because of the help that Tyler S. Gave me, I feel compelled to. I didn’t know where to turn because I knew nothing about a Wayne Dalton spring system. I watched a man on YouTube who provided a link to this company and decided to give it a shot. Long story short, I received an email, which I followed up with a phone call to Tyler S., that blew me away. This company saw my order and thought I made a mistake with the weight and wanted to make sure I didn’t order the wrong one! I’ve never heard of a company that cared like that, especially today. Tyler and I talked for almost 1/2 hour about the door spring amongst other things. After hanging up, I knew that this company had my back if there was a problem. I received the spring, followed the directions and it went on with ease, I couldn’t believe it. Thank you for the help Tyler! Excellent company, excellent service, and excellent product!
Roger G. 5/5 Verified
Great product that did the job and shipped quickly.
Vipul P. 5/5 Verified
Arrived fast
Robert H. 5/5 Verified
Great
Corey T. 5/5 Verified
Product works well and setting the code using the switches was easy enough to accomplish.
Alderic C. 5/5 Verified
Overall good experience. Install was a bit difficult
Zachary M. 4/5 Verified
No negative feedback
Patricia B. 3/5 Verified
Knowing nothing about garage doors, it was easy to find and order the parts I needed. Saved me thousands after a local company quoted a complete replacement system. Customer service reached out after I ordered to triple check whether I ordered the right part for my situation. I highly recommend ordering from door-parts!
Nicholas H. 5/5 Verified
Wayne Dalton TorqueMaster Original Replacement Spring | TM/TM1
Works like a charm and very very high quality
Brian S. 5/5 Verified
Great job. Worked as expected.
Jared H. 5/5 Verified
Great deal. Cheaper than other retailers.
Matt D. 5/5 Verified
Part fit great! And got my garage door up and running again!
Tayler B. 5/5 Verified
Only one Ive found that actually fits my doors
Tom J. 4/5 Verified
Worked great, awesome instructions
Daniel V. 5/5 Verified
Our garage door broke unexpectedly. Our house is only 4.5 years old and we never thought the garage door spring would go. Most of our local repair places wouldn't repair Tourque Master systems. I was able to take the spring down on my own and figure out how to repair it. I am a moderate DIYer. It's a reasonable project and probably saved me at least $500 to do it myself. The instructions were even in the shipping box so I didn't need to look them up. Great job!
Joshua M. 5/5 Verified
Great product with the reasonable price
Dillion V. 5/5 Verified
I haven’t used it yet, but it’s perfect and the shipping was a lot faster than I thought. Thank you.
Michael W. 5/5 Verified
I needed the bottom seal strip for Wayne Dalton 9000 series garage door, homedepot and lowes nearby didn't have any in stock but I'm happy that Door-Parts had the right part for me. The price was fair and the shipping was quick, thank you Door-Parts!
Keita K. 5/5 Verified
Product description made finding the right product easy and the fix was quick and straight forward. Instructions and diagrams were easy to follow. Fix was completed in less than an hour and the door was running like normal in no-time.
Jennifer J. 5/5 Verified
I thought the price was fair, and the website made a very confusing process of finding the right springs much easier. Included Documentation was good, but website documentation was excellent.
Brad S. 5/5 Verified
Thank you
David M. 5/5 Verified
Good experience.
Jeff L. 5/5 Verified
Very detailed ordering and installation instructions! Replaced spring and had door operational in under an hour…. Hardest part was waiting on order to deliver!
Kenneth H. 5/5 Verified
N/A
Sonya E. 5/5 Verified