Dual Encoder Motor Assembly | 41014R.S

Is your Genie or Overhead Door garage door opener straining, stalling, or making grinding noises as it travels? The drive motor is what turns your opener's belt or chain drive gear—when it wears out or the encoder loses its signal, the door slows down, reverses on its own, or stops responding to the travel limits. This dual-encoder motor assembly is the genuine direct replacement.

Does this fit my opener?

This motor uses two internal encoders (RPM sensors) instead of one, so it only fits openers built for a dual-encoder control board.

• Genie belt and chain drive models: 3022, 3024, 3042, 4022, 4024, 4042
• Overhead Door Odyssey 1000 (Model 7030) and Destiny 1200 (Model 8030) belt and chain drive openers
• How to confirm: check the model/serial sticker on your opener's motor housing, then open the control board cover—a dual-encoder board has two RPM sensor wires running to the motor housing instead of one. If you only see a single encoder wire, you need the single-encoder predecessor motor instead (we sell that separately as the 140V DC Motor | 38727A—don't order this dual-encoder unit for a single-encoder board)
• This does not fit screw-drive openers—those use a different dual-encoder motor

Specifications

• Voltage: 140V DC
• Motor type: dual optical encoder (RPM sensor) assembly
• Replaces part 38727A.S

What's Included

• Motor assembly with mounting hardware
• Dual optical encoder with cover
• Motor and encoder wiring harness
• Printed instruction sheet

The belt or chain drive rail assembly is not included.

Works With / Replaces

• Replaces Genie/Overhead Door part 38727A.S, which itself replaced the earlier 36969R.S IntelliG 1000/1200 motor
• Do not confuse with 38631A.S (Dual Encoder DC Screw Drive Motor) or 39045R.S (Dual Encoder AC Screw Drive Motor)—those fit screw drive openers, not belt/chain drive
• Pairs with Genie ChainMax, IntelliG, and SilentMax control boards, and Overhead Door Odyssey/Destiny control boards

Installation Notes

Disconnect the opener from power before starting, and pull the emergency release so the door is manually operable and disconnected from the opener during the repair. Remove the light lens and bulbs, disconnect the wall control and safety sensor wiring, detach the door arm, and separate the rail from the motor head. Remove the motor cover and wiring harnesses, then remove the three motor mounting bolts to swap in the new motor—confirm you're matching single-encoder to single-encoder or dual-encoder to dual-encoder before reassembly. Reinstall in reverse order and reprogram the opener's travel limits before test-running the door.